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Current Platform Status

This page will notify you of any current issues affecting our services. Please note all times are in UTC (Coordinated Universal Time).

VoIP Core

1 Medium Priority

Our core VOIP platform lets you have conversations in the cloud. This platform lets us make your phone ring/receive calls and dial a number anywhere in the world

  • Reports of Call Quality Degredation
    Investigating - We're currently investigating reports of degraded audio on inbound and outbound calling, and have escalated to the relevant carriers involved. We will provide a further update within the next hour.

    Reported

    FRI 12 JUL

    11:08 UTC

    Est Resolve

    FRI 12 JUL

    12:00 UTC

    13:19 UTC: We're seeing service returning to normal across our network and will continue to monitor today and over the weekend. Issue will be re-assessed and marked as resolved on Monday if no further reports.

    12:39 UTC: We're currently investigating reports of degraded audio on inbound and outbound calling

    12:11 UTC: A resolution is being implemented and our NOC are monitoring the affected traffic for improvements. Expected resolution and next update inside 30 minutes.

    11:31 UTC: Identified - We've identified an issue with the affected traffic and are working with the parties involved to address with extreme urgency. Will provide a further update within next 30 minutes.

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No historical issues

Dashboard

No Issues

Once you are subscribed to our service this is where we give you live control of our products

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No historical issues

Core Infrastructure

No Issues

These are the end points and upstream connections

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No historical issues

VoIP Authentication

No Issues

This part of our platform authenticates you to use our products, it's a critical part of our system as it lets our customers use our products and keeps the bad guys out

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No historical issues

VoIP Cloud

No Issues

This is our cloud switchboard platform that lets you make your communications work however you wish.

Found an issue?

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Issue details

No historical issues